Shipping policy

Shipping Policy

Processing Time:
• Orders are processed within 1–3 business days.
• During high‑volume periods, processing may take an additional 1–2 days.

Shipping Rates:
• Shipping rates are calculated at checkout based on weight, destination, and carrier rates.

Delivery Time:
• Domestic (USA): 3–7 business days after processing.
• International: 7–21 business days depending on destination and customs clearance.

Order Tracking:
• A tracking number will be emailed to you once your order has shipped.
• Tracking updates may take up to 24 hours to appear.

Incorrect Address:
• Customers are responsible for providing the correct shipping address.
• MANKAH is not responsible for packages delivered to an incorrect or incomplete address.

Lost or Stolen Packages:
• MANKAH is not responsible for packages marked as delivered by the carrier.
• If your package is lost in transit, contact the carrier directly to open a claim.

International Orders:
• Customs fees, duties, and taxes are the responsibility of the customer.
• MANKAH is not responsible for delays caused by customs.

If you need assistance with your order, contact us at info@shopmankah.com.